After taking over the command of Tata Group, many big changes will be seen in Air India as well, let us tell you that the company is now going to walk the path of ChatGPT leaving the old paper based work.
Image Credit source: TV9
Air India was earlier following manual pricing system to set flight tickets but now the company is shifting to algorithm based software being used by rivals for a long time. Air India has only one objective behind taking this step. And that is that the company wants to earn maximum revenue from each flight.
The command of Air India, which was under the control of the government, is now in the hands of the Tata Group and now after joining the Tata Group, many major changes are being seen in Air India, such as the company is now testing ChatGPT for Air India. . OpenAI’s popular chatbot ChatGPT will help in replacing the paper-based work of Air India.
Only after the testing phase of Air India’s ChatGPT is over, it will be clear whether the company will use ChatGPT only for pricing or the company can integrate this AI tool for booking on its official site as well.
Air India’s Chief Executive Officer i.e. CEO Campbell Wilson told Indian airline officials last week that ‘frankly the system is almost so bad that it is good’. Along with this, he also made it clear that to improve the system, one has to start from the beginning, not from the middle.
For the information of the people, let us tell you that Air India is not only reworking every aspect of the operation, from systems to supply chain, due to the merger with Vistara, four Tata related airlines are being integrated with Air India. Used to be.
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