The Yogi government has also launched the ticket booking and passenger feedback app on Saturday. Chief Minister Yogi Adityanath launched this app on Saturday.
Image Credit source: Representational Image
The Yogi government has also launched the ticket booking and passenger feedback app on Saturday. Chief Minister Yogi Adityanath launched this app on Saturday. This app will not only help the passengers to make advance booking for bus travel from home, but will also provide cashless facility to them. Not only this, on this app passengers will also be able to give their feedback on problems related to their journey, behavior of drivers, bus condition and other related issues.
With the introduction of this app, lakhs of passengers of the state traveling in the bus will now be able to travel free of cost without any hindrance. With the launch of the UP Rahi app, this app has officially started working. Passengers can download it from Google Play Store. This app is , and English.
Tickets can be booked through digital means
UPSRTC General Manager IT Yuzvendra Kumar told that through this app passengers will be able to book tickets through digital medium. However, after downloading the app, they will have to register themselves first. After registering, he will be able to use all the facilities available on the app. The most important feature is regarding ticket booking in this app. Right now you buy tickets through cash or digital medium during the journey in the bus itself. However, information about many difficulties was found in it.
In relation to cash, sometimes the conductor did not have change money, and sometimes the passengers had to pay more money. Similarly, many times the problem of network had to be faced in cashless also. With the introduction of the app, you will get rid of all these hassles. Passengers will be able to use QR code, UPI, credit card, debit card or any other digital medium to book tickets through the app. After booking the ticket, passengers will not need to take the printout of the ticket. They can do their journey by showing the status of ticket booking on the app itself.
Passengers will get facility to give feedback of journey
Apart from this, the second most important feature in this app is related to the feedback of the passengers. If a passenger wants to give any information related to his journey, then that facility has been given in the app. In his feedback, he can give information about the crew. Like how was the behavior of the conductor, whether the driver was driving the bus properly or not. At ten such points, passengers can send their feedback to the department.
The experience of his journey will directly reach the officers of the department. Their suggestions will also give them an opportunity to improve their services. The information received from the feedback will help them to improve the shortcomings and quality.
